Do you have any questions related to renting or driving a caravan? See our list of frequently asked questions (FAQ).
However, you are still liable for any damage or theft of the vehicle and its contents. This liability is limited to 25,000 CZK and is paid as a security deposit during the handover. The amount of the deposit deducted always depends on the severity of the damage. We always recommend our clients to take out additional insurance against any excess.
The preferred method of payment for all payments is by bank transfer. The security deposit covers any damage to the car and will be refunded as soon as we are sure that the car has been handed over in a clean and undamaged condition.
A car accident is one of the worst-case scenarios that can happen to you on holiday. Fortunately, these situations do not occur very often. But when it does, you can count on our full help and support. We are dedicated to do our best so that you can continue your holiday uninterrupted. Whether it’s help finding a garage to help with any minor repairs, or replacing your vehicle with one of our spare caravans, our team will not leave you in the lurch.
In case of any major accident or missing equipment, please contact us immediately. If a third party is involved, call the police to report it, get a reference number and contact us.
Unfortunately, our insurance does NOT allow you to visit the following countries: Belarus, Russia, Turkey and Ukraine.